Next-Generation Hospitality Operations
How Moxy South Beach's Marriott-approved pilot exceeded every KPI, increasing guest satisfaction by 31% while reducing costs by 24%.
Vyraall 9.0 Impact
31%
Guest Satisfaction Increase
24%
Operational Cost Reduction
18%
RevPAR Growth
90
Days to Full ROI
Moxy South Beach Powered by Vyraall Engines
Transforming inefficient processes to powered operations
Vyraall 9.0 Engine
AI-powered hospitality management orchestrating all hotel operations
Marketing Engine
Sales Engine
Operations Engine
The Challenge
As a boutique Marriott property in competitive South Beach, Moxy faced unique challenges in delivering personalized experiences at scale:
- Competing with luxury hotels while maintaining boutique pricing
- Managing seasonal demand fluctuations in South Beach market
- Personalizing guest experiences with limited staff resources
- Optimizing revenue across rooms, F&B, and ancillary services
The Solution
VyraallOS implemented a comprehensive AI solution that transformed every aspect of hotel operations:
Personalized Guest Experience
AI agents handle guest communications in multiple languages, providing 24/7 concierge services and personalized recommendations based on preferences.,
Dynamic Revenue Management
Real-time pricing optimization across all revenue centers, adjusting rates based on demand, competition, events, and weather patterns.,
Operational Automation
Automated housekeeping schedules, maintenance predictions, and inventory management reducing operational overhead by 24%.,
Predictive Analytics
Machine learning models predict guest needs, optimize staff scheduling, and identify upselling opportunities throughout the guest journey.,
Exceptional Results in 90 Days
Moxy South Beach's Marriott-approved pilot with VyraallOS exceeded every expectation. AI-powered hospitality transformed every aspect — from guest experience to revenue optimization.,
Our comprehensive AI platform revolutionized Moxy's operations, delivering unprecedented gains in guest satisfaction while dramatically reducing costs and increasing revenue.
Guest Satisfaction Increase
Cost Reduction
VyraallOS didn't just meet our KPIs—it shattered them. The AI agents handle everything from guest communications to revenue management, allowing our team to create truly memorable experiences.
Corey Hayes, General Manager
Hospitality Reimagined
Setting new standards in boutique hotel operations through AI-powered personalization and automation.
RevPAR Growth
TripAdvisor Ranking
Average Guest Rating
Marriott-Approved Innovation
This pilot program's success has led to Marriott International considering VyraallOS for broader deployment across their portfolio of boutique properties.
"Our Marriott-approved pilot program with VyraallOS exceeded every KPI. Guest satisfaction increased 31%, operational costs decreased 24%, and revenue per available room grew 18% within 90 days. The AI agents handle everything from dynamic pricing to personalized guest communications, allowing our team to focus on creating memorable experiences."
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See how Vyraall 9.0 can enhance your guest experience and operational efficiency.
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